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Shipping & Returns

Shipping guidelines
Delivery Areas

We currently deliver within the European Union and to Switzerland. Unfortunately, we cannot offer deliveries outside of these regions.

Shipping Costs

Within the EU: Shipping costs are a flat rate of €9.90 per order. We offer free shipping for orders over €250.

To Switzerland: Shipping costs are €19.90. Any customs fees and taxes are the responsibility of the customer.

Delivery Times

Depending on the destination country, the delivery time is typically 7 to 21 business days after payment. There may be delays during holidays or peak times.

Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can monitor your delivery.

Shipping Damage

Please inspect the goods upon delivery. If there are any damages to the packaging or products, please contact us immediately at info@oberfurner.com or by phone at +39 347 5649723.

Right of return

A right of cancellation only applies to unopened and undamaged bottles that are in their original condition. The return must be made within 14 days of receipt of the goods.

 

 

  • Contact us by email at info@oberfurner.com to register your return.

  • Pack the products carefully in the original packaging to avoid damage during transport.

  • Send the goods to the following address:

    • Winery Oberfurner

    • Unter Sankt Stefan 4

    • 39040 Villanders (BZ) Italy

 

As soon as we have received and checked the return, we will refund the purchase amount minus the shipping costs. Processing can take up to 14 days.

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